Are Ford Custom Vans Any Good? Known Weaknesses Listed

The Ford Transit Custom, a mainstay of the European van market, offers a compelling blend of practicality, performance, and affordability. But before you jump on the bandwagon and sign on the dotted line, it’s crucial to understand the potential pitfalls alongside the perks. Are these vans truly as reliable as their popularity suggests, or are there some hidden weaknesses that could leave you stranded? Let’s dive deep into the world of Ford Custom vans, exploring their strengths and, more importantly, shining a light on their common issues.

The Allure of the Ford Transit Custom: Why It's So Popular

The Ford Transit Custom didn’t become a best-seller by accident. Several factors contribute to its widespread appeal:

  • Versatility: Available in a range of body styles (panel van, double-cab, kombi, and tourneo), wheelbase lengths, and roof heights, the Custom caters to a diverse array of needs. Whether you're a plumber hauling equipment, a courier delivering packages, or a family looking for a spacious camper conversion, there's likely a Custom to fit the bill.
  • Driving Experience: Compared to some of its competitors, the Transit Custom offers a surprisingly car-like driving experience. The steering is responsive, the handling is predictable, and the ride quality is generally comfortable, especially on well-maintained roads.
  • Fuel Efficiency: Ford's EcoBlue diesel engines are known for their decent fuel economy, a significant consideration for businesses and individuals who clock up a lot of miles.
  • Affordability: The Transit Custom typically sits in a sweet spot in terms of price, offering a good balance between cost and features.
  • Strong Resale Value: Ford vans generally hold their value well, making them a relatively safe investment.
  • Extensive Dealer Network: Ford's vast network of dealerships and service centers ensures that parts and maintenance are readily available, wherever you are.

But Here's the Catch: Common Problems to Watch Out For

While the Ford Transit Custom has plenty to offer, it's not without its flaws. Here are some of the most frequently reported issues:

1. Injector Issues (Especially in Early EcoBlue Models): This is perhaps the most talked-about problem with the Transit Custom, particularly those equipped with the early EcoBlue diesel engines (typically those produced before 2019). Injector failure can lead to a variety of symptoms, including:

  • Poor starting or non-starting: The engine may struggle to turn over or simply refuse to start.
  • Rough idling: The engine may run unevenly and vibrate excessively when idling.
  • Loss of power: The van may feel sluggish and unresponsive, especially when accelerating.
  • Excessive smoke: The exhaust may emit black or white smoke.
  • Engine knocking or misfiring: Unusual noises may be heard from the engine.

The root cause of injector failure can be complex and may involve issues with fuel quality, injector design, or the engine's management system. Regular servicing and the use of high-quality fuel are crucial to minimizing the risk of injector problems. In some cases, software updates from Ford can help to mitigate the issue.

2. EGR Valve Problems: The Exhaust Gas Recirculation (EGR) valve is designed to reduce emissions by recirculating exhaust gases back into the engine. However, it's prone to clogging with carbon deposits, which can lead to:

  • Reduced engine performance: The van may feel sluggish and lack power.
  • Increased fuel consumption: The engine may have to work harder to compensate for the EGR valve malfunction.
  • Engine management light (EML) illumination: The dashboard warning light may illuminate, indicating a fault.
  • Rough idling: Similar to injector issues, a faulty EGR valve can cause the engine to idle unevenly.

Regular cleaning or replacement of the EGR valve may be necessary to prevent or resolve these issues.

3. Turbocharger Failure: The turbocharger is responsible for forcing more air into the engine, boosting power output. However, it's a complex and highly stressed component that can fail due to:

  • Oil starvation: Insufficient lubrication can damage the turbocharger's bearings.
  • Foreign object damage: Debris entering the turbocharger can damage the turbine blades.
  • Overheating: Excessive heat can cause the turbocharger to fail prematurely.

Symptoms of turbocharger failure include:

  • Significant loss of power: The van will feel noticeably slower and less responsive.
  • Whining or whistling noises: Unusual noises may be heard from the turbocharger.
  • Excessive smoke: The exhaust may emit black or blue smoke.
  • Engine management light (EML) illumination: The dashboard warning light may illuminate, indicating a fault.

Regular oil changes and proper maintenance are crucial to prolonging the life of the turbocharger.

4. Dual Mass Flywheel (DMF) Issues: The DMF is designed to absorb vibrations from the engine, providing a smoother driving experience. However, it's a wear item that can fail over time, especially in vehicles that are frequently used for towing or carrying heavy loads. Symptoms of DMF failure include:

  • Rattling or knocking noises: Unusual noises may be heard from the engine, especially when idling or changing gears.
  • Vibrations: Excessive vibrations may be felt through the steering wheel or gear lever.
  • Difficulty shifting gears: The gears may be difficult to engage or disengage.

Replacement of the DMF is a relatively expensive repair, so it's important to be aware of the potential for this issue.

5. Electrical Gremlins: Like many modern vehicles, the Transit Custom relies heavily on electronic systems. This complexity can sometimes lead to electrical problems, such as:

  • Sensor failures: Faulty sensors can trigger warning lights and affect engine performance.
  • Wiring issues: Damaged or corroded wiring can cause a variety of electrical problems.
  • Software glitches: Software bugs can cause erratic behavior in various systems.

Diagnosing and resolving electrical problems can be challenging and may require specialized equipment and expertise.

6. Bodywork Corrosion (Particularly on Older Models): While Ford has made efforts to improve corrosion resistance, some older Transit Customs are susceptible to rust, particularly around the wheel arches, sills, and door bottoms. Regular washing and waxing can help to protect the bodywork from corrosion.

7. Issues with the AdBlue System (on Euro 6 Models): Euro 6 compliant Transit Customs use AdBlue (Diesel Exhaust Fluid) to reduce emissions. However, the AdBlue system can be prone to problems, such as:

  • Sensor failures: Faulty sensors can trigger warning lights and prevent the van from starting.
  • Crystallization: AdBlue can crystallize in the system, causing blockages.
  • Pump failures: The AdBlue pump can fail, preventing the system from working properly.

Regularly topping up the AdBlue tank and using high-quality AdBlue fluid can help to prevent these issues.

8. Sliding Door Problems: The sliding door mechanism can sometimes be problematic, with issues such as:

  • Difficulty opening or closing: The door may be stiff or difficult to move.
  • Noisy operation: The door may squeak or rattle when being opened or closed.
  • Latch failures: The latch may fail to engage properly, leaving the door insecure.

Regular lubrication of the sliding door mechanism can help to prevent these issues.

What to Look for When Buying a Used Ford Transit Custom

If you're considering buying a used Ford Transit Custom, here are some things to look out for:

  • Service History: Check for a complete and up-to-date service history. This will give you an indication of how well the van has been maintained.
  • Evidence of Injector Problems: Listen for any unusual engine noises, such as knocking or misfiring. Check for excessive smoke from the exhaust.
  • EGR Valve Condition: Check for signs of EGR valve problems, such as rough idling or reduced engine performance.
  • Turbocharger Condition: Listen for any unusual noises from the turbocharger. Check for excessive smoke from the exhaust.
  • DMF Condition: Listen for any rattling or knocking noises from the engine, especially when idling or changing gears.
  • Bodywork Condition: Check for signs of corrosion, particularly around the wheel arches, sills, and door bottoms.
  • AdBlue System Functionality (if applicable): Check that the AdBlue system is functioning correctly and that there are no warning lights illuminated.
  • Sliding Door Operation: Check that the sliding door opens and closes smoothly and that the latch engages properly.
  • Carry out a Diagnostic Scan: A diagnostic scan can reveal any hidden fault codes that may not be immediately apparent.

Frequently Asked Questions

  • Are Ford Transit Customs reliable vans? The Ford Transit Custom can be reliable with proper maintenance, but it's known for certain common issues like injector problems and EGR valve issues, especially in older models. Regular servicing is key.

  • What is the most common problem with Ford Transit Customs? Injector failure in the EcoBlue diesel engines is a frequently reported issue, leading to poor starting, loss of power, and excessive smoke.

  • Are Ford Transit Customs expensive to repair? Repairs can be costly, especially for issues like injector replacement, turbocharger failure, or DMF replacement. Regular maintenance can help prevent these expensive repairs.

  • What is the lifespan of a Ford Transit Custom engine? With proper maintenance, a Ford Transit Custom engine can last for 200,000 miles or more. Regular servicing and careful driving habits are crucial.

  • Is it better to buy a new or used Ford Transit Custom? A new van offers the latest technology and warranty, but a used van can be a more affordable option. Thoroughly inspect any used van and check its service history.

The Bottom Line

The Ford Transit Custom offers a compelling package of versatility, practicality, and affordability, making it a popular choice for businesses and individuals alike. However, it's essential to be aware of the potential weaknesses, such as injector problems, EGR valve issues, and turbocharger failure. By being proactive with maintenance and carefully inspecting any used van before purchase, you can minimize the risk of encountering these issues and enjoy a reliable and rewarding ownership experience. Do your research, get a thorough inspection, and you'll be much better equipped to make an informed decision.